LearnLyppa - Smart Expense Tracking & Financial Management Platform

Introduction

At LearnLyppa, we take your privacy seriously and are committed to protecting your personal information. This comprehensive privacy policy explains how we collect, use, store, and protect your data when you use our expense tracking platform and financial learning services.

By using LearnLyppa's services, you agree to the collection and use of information in accordance with this policy. We believe transparency is essential, so we've made this policy as clear and detailed as possible to help you understand exactly how your information is handled.

Information We Collect

We collect several types of information to provide and improve our services to you. This includes information you provide directly and information we collect automatically when you use our platform.

Personal Information You Provide

Account registration details including name, email address, and phone number
Financial information such as expense categories, spending patterns, and budget preferences
Profile information including learning preferences and financial goals
Communication data from your interactions with our support team
Payment information when you subscribe to premium features

Automatically Collected Information

Device information including IP address, browser type, and operating system
Usage data such as pages visited, features used, and time spent on platform
Location data to provide relevant financial tips and local market information
Cookies and similar tracking technologies for platform functionality

How We Use Your Information

Your information helps us provide personalized financial learning experiences and improve our expense tracking platform. We use your data responsibly and only for legitimate business purposes.

Purpose	Data Used	Legal Basis
Account Management	Registration details, profile information	Contract performance
Expense Tracking	Financial data, spending patterns	Contract performance
Personalized Learning	Learning preferences, progress data	Legitimate interest
Platform Improvement	Usage analytics, feedback	Legitimate interest
Customer Support	Communication history, account details	Contract performance

Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information in specific circumstances to provide our services effectively and comply with legal requirements.

Service Providers

We work with trusted third-party service providers who help us deliver our platform features. These providers include cloud hosting services, payment processors, and analytics platforms. All service providers are contractually bound to protect your information and use it only for specified purposes.

Payment processors for handling subscription payments and financial transactions
Cloud storage providers for secure data hosting and backup services
Analytics services to understand platform usage and improve user experience
Customer support platforms to manage and respond to your inquiries
Legal authorities when required by law or to protect our rights and users

In the event of a business merger, acquisition, or sale, your information may be transferred to the new entity. We will notify you of any such changes and ensure your privacy rights are protected throughout the process.

Your Privacy Rights

You have significant control over your personal information. We respect your privacy rights and provide multiple ways for you to manage your data and privacy preferences.

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this in a clear, readable format within 30 days of your request.

Update Information

Correct or update any inaccurate personal information in your account. You can do this directly through your account settings or by contacting us.

Delete Your Account

Request deletion of your account and associated personal data. Some information may be retained for legal compliance purposes.

Data Portability

Export your data in a machine-readable format to transfer to another service provider if you choose to leave our platform.

Restrict Processing

Limit how we process your personal information while maintaining your account. Certain features may be unavailable with restrictions.

Withdraw Consent

Withdraw your consent for data processing activities that require your explicit agreement, such as marketing communications.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and may need to verify your identity to protect your information.

Data Security Measures

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to address emerging threats.

Encryption

All data is encrypted both in transit and at rest using industry-standard encryption protocols.

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Access Controls

Strict access controls ensure only authorized personnel can access your information.

Monitoring

Continuous monitoring systems detect and respond to potential security threats.

Backup Systems

Regular backups ensure your data is protected and can be restored if needed.

While we maintain robust security measures, no system can guarantee 100% security. We recommend you also take steps to protect your account, such as using strong passwords and logging out of shared devices.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Different types of data have different retention periods based on their purpose and legal requirements.

Retention Periods

Account information: Retained while your account is active plus 3 years after closure
Financial data: Retained for 7 years to comply with financial record-keeping requirements
Usage analytics: Aggregated and anonymized after 2 years
Communication records: Retained for 3 years for quality assurance and training
Marketing preferences: Retained until you unsubscribe or request deletion

When retention periods expire, we securely delete your information using industry-standard data destruction methods. Some information may be retained longer if required by law or for legitimate business purposes, such as fraud prevention.

International Data Transfers

As a South African company, your data is primarily stored and processed within South Africa. However, some of our service providers may be located in other countries, including the United States and European Union.

When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information. This includes using standard contractual clauses, adequacy decisions, and other legal mechanisms recognized under applicable data protection laws.

All international transfers are conducted in accordance with the Protection of Personal Information Act (POPIA) and other applicable privacy laws to ensure your data receives the same level of protection regardless of location.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

Cookie Type	Purpose	Duration
Essential	Platform functionality and security	Session or 1 year
Analytics	Usage statistics and improvement	2 years
Preferences	Remember your settings and choices	1 year
Performance	Optimize platform speed and functionality	1 year

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Parents and guardians who wish to review, modify, or delete their child's information can contact us using the details provided below. We will verify the relationship before taking any action to protect the child's privacy.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you through email or a prominent notice on our platform.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Privacy Policy